Elite CSX Claims Support

1. Report the Amount You're Owed

Help us track how much Elite CSX owes workers nationwide. Your report helps us organize a stronger case.

2. Report to the Florida Attorney General

The AG’s office investigates patterns of fraud and consumer abuse. Every complaint helps build a stronger case.

📝 How to Fill Out the Attorney General Complaint Form

After filling out your personal information in the form, use the following details to report Elite CSX:

Subject/Category: Complaint/Fraud
Name/Firm/Company: Elite CSX
Street Address: 7621 Little Rd. Suite 350
City: New Port Richey
State: FL
Zip: 34654
County: Pasco
Phone: 727-674-0300
Website: https://elitecxs.com/
Date of Transaction: Enter the date of your last unreimbursed shop
Amount Paid: Enter the amount you spent
Payment Method: Select your method (e.g., credit card, cash)
Questions/Comments: You can copy and paste the following:

I performed approved mystery shopping services for Elite CSX. They promised to reimburse me for required purchases, but I have not received any reimbursement. My attempts to contact them have been ignored. This appears to be a recurring issue affecting many other independent contractors.

File Complaint

3. Report to Law Enforcement

Elite CSX has knowingly and intentionally failed to pay for services performed, despite approving the work and promising reimbursement. This may constitute theft of services. This is a crime where someone benefits from services without paying for them. In addition, requiring you to make purchases with your own money and then refusing to reimburse you may be considered fraud or theft by deception.

You have the right to file a police report. Reports cannot be submitted online in most cases you’ll need to call or visit your local police department in person.

You can file the report:

In the city or county where you performed the mystery shops, or
In Pasco County, Florida, where Elite CSX is based.

When filing, explain that you were hired as an independent contractor, completed services that were approved, and were never paid or reimbursed. Mention that you were promised reimbursement for purchases made out of pocket and that the company is ignoring communication. Mention "theft of services" and that the attoney general instructed us to file local police reports.

Pasco County Sheriff’s Office
📞 (727) 847-8102
Hillsborough County Sheriff’s Office
📞 (813) 247-8200
Tampa Police Department
📞 (813) 231-6130
Find Your Local Law Enforcement Department

4. File a Small Claims Lawsuit

If Elite CSX has failed to pay you for services or reimbursements, you have the right to sue them in small claims court. You can file in Pasco County, Florida (where Elite CSX is based) or in the county where the mystery shop occurred.

We can help by providing pre-filled forms and notarizing your statement for free. All you need to do is file the documents with the appropriate clerk of court and attend your hearing.

Disclaimer: We are not attorneys and cannot provide legal advice or represent you in court. However, small claims court is informal, and you do not need legal experience. You’ll simply show up on your court date and present your evidence (contracts, emails, receipts, screenshots, etc.) to the judge.

Florida allows you to sue to up to $8,000 without a lawyer. Note, filing fees do apply.

5. Join Our Facebook Group

Connect with others impacted by Elite CSX. We share updates, strategies, and support each other.

Join the Group

If this link does not work, contact us at the bottom of this page and include a link to your Facebook Profile.

6. IRS Reporting

If Elite CSX sent you a 1099 but didn’t pay you, consult a tax advisor to dispute it with the IRS.

7. News & Updates

July 2025 The first small claims court against Elite CSX will be happening next month. Stay tuned!

Stay updated in the Facebook group or check back here regularly.

Contact Us

If you have a question or want to share your story privately, reach out below.